The VIP Reward Program is provided by Earl Small's Harley-Davidson. We like to reward our loyal customers with valuable points that convert over to spendable credit at the dealership on all your purchases. All memberships are FREE too!! Points accumulate on all regular priced parts, accessories, motorclothes®, labor, and motorcycle purchases. Each customer will get 500 points on any motorcycle purchase.
The program is FREE to join and is available to all our customers. Our Marietta
Harley Owners Group members earn additional points on there purchases. Next
time you are at the dealership make sure you ask an associate to get you signed
up. Participants must agree to all the program's terms and conditions.
You will start earning points with your very first purchase. You will earn credit
on your reward account with 1 point for every $1 you spend, excluding taxes, shop fees, motorcycle purchases, warranty claims, wreck jobs and discounted merchandise.
The more points you accumulate, the more spendable credit you earn! There are
no cards or ID numbers that you have to keep up with. Please allow 24-48 hours
for points to be posted to your reward account.
Reward points expire on the last day of the year. Note that all points from 2011
will roll-over to 2012.Starting in 2013 all points will expire at the end of
each year and no points will be allowed to roll-over.
Frequently Asked Questions
How do I track my reward points?
You can access your account by following the instructions. To set up your
account, you will need to type in your email address. This will prompt you to
set up a private User ID and Password. If you do not have an email address, our
employees can access the site for you at the dealership.
How do I use my reward points?
You can print your certificates at home. The certificates are redeemable for
MotorClothes® Merchandise, Parts, Accessories and Service only. They cannot be
credited to an account, redeemed for cash, or used to purchase gift
certificates. You will not get cash back if you do not use the whole
certificate. You will forfeit any remaining money not used from the printed
certificate. Once a certificate is printed, it must be redeemed within 30
calendar days of the date printed on the coupon. Lost, destroyed or stolen
certificates can not be replaced.
Rules and Restrictions:
? The VIP Reward Program is only valid for eligible purchases made at Earl
Small's Harley-Davidson.
? Each person has his/her own reward account. Points can only be used by the
original purchaser or member of his/her immediate household. Picture ID may be
required.
? VIP Reward Points cannot be issued retroactively.
? Rewards earned under the VIP Reward Program cannot be redeemed for cash or
toward the purchase of a motorcycle. Points are surrendered for award
redemption only.
? The following items can not be purchased using a reward certificate: Service
Labor, Motorcycles, Extended Warranties, Pre-Paid Maintenance, Insurance,
Wrecks, Warranty Jobs and Gift Cards.
? If a return is made, points will be deducted from the reward account
equivalent to the value of the return.
? 500 points will be credited upon the purchase of a new or used motorcycle at Earl
Small's Harley-Davidson.
? A member's points will expire on January 1st of each year and will start over
with a balance of "0".
? Earl Small's reserves the right to discontinue the reward program privileges
and/or void all or a portion of a member's point balance if the points have
been issued, received or redeemed through human or computer error, fraud or
theft, through illegal means, or in any manner inconsistent with the intent of
the program.
? We reserve the right to modify or cancel this program at any time without
obligation or notification.
? Employees of Earl Small's, its suppliers and immediate families of each are
not eligible to participate in the reward program.
? If there is no activity on the account in one year, the account will be
de-activated and closed.